In September 2021 those riders who have been part of the Spoked journey from the early days were grandfather 6 months at £9.99 per month to use the new Spoked. Come the end of March 2022, the grandfather period is over. So what are the next steps?
A prompt outlining your time is up in the new Spoked will appear. This will direct you to the subscription page. You will then start paying the new price of £11.99 p/m. This payment is handled directly with Apple or Google, so in their settings is where you manage the new subscription.
It’s very straightforward, you can either head into the old app or access the web version here. Login and then head into settings where you’ll find your active subscription and click cancel.
Unfortunately not, they’re two separate systems.
Simply register as a new rider and you'll enjoy a 14 day free trial.
Please email us at email@example.com and we'll get this refunded sorted for you.
No worries, please send us an email to firstname.lastname@example.org